Holiday Inn Express Hotel & Suites Bay City, an IHG Hotel

The property is close to everything. There is a regional grocery store across the street you can get everything you may need or forgot. The rooms were VERY clean and the beds are super comfortable. I did not hear any sounds (hallway noise, doors etc) outside my 3rd floor room. Will definitely stay here again.

Tina in breakfast did well managing a large group of teenagers . When spoken with her, she was executing without the knowledge of the size of group needing to be served and time was essential for Robotics competition. She came in early on Saturday, to prepare better, and had an excellent hot and ready breakfast. Front desk did well with accommodating us to get an extra room last minute due to a snowstorm. Great phone communication and personal communication. Housekeeping did not know that our room had become stay over, but right away they pulled it together and provided us a change of towels.

The check in and check out was so fast, thy staff where so welcoming, and the mattresses and pillows where so comfy.

Everything was great. Great breakfast and staff very helpful and pleasant

My suite was comfortable and I loved the jet tub.